June 2018 TOP30 car sales complaints corresponding to the comments


According to the national automobile production and sales data provided by the Federation, the national cars sold a total of 870,600 vehicles in June. Since October 2017, the monthly sales volume of passenger cars has again dropped by 6% and 0.7% respectively. In the same period, the car quality network received 2,437 effective complaints against car owners, a decrease of 9.2% from the previous month, and still maintained an upward trend compared with the same period of 2017, an increase of 14.9%. This month's "transmission abnormal noise" and "transmission gear setback" complaints ranked the top two in the car breakdown. As the summer temperature increased, the rainwater increased, and the "inside odor" and "body rust" problems were once again highlighted. The number of complaints has shown a rapid upward trend, and the number of complaints has exceeded 100. In addition, issues such as “engine noise” and “dashboard” are also the point of failure where complaints are relatively concentrated, and the number of related complaints has exceeded 100. After removing the information that the complainant voluntarily applied for withdrawal, the number of complaints about the TOP30 sedan sales in June 2018 is as follows:

投诉,销量,轿车销量投诉量

Affected by the domestic economic downturn, the overall performance of the domestic sedan market in June was not good. Specific to the list, Sylphy's performance this month is eye-catching, not only monthly sales have exceeded 40,000 for the first time since entering 2018, and once again replaced the top ranking of the LaVida rankings. This month, Beijing Hyundai has a total of three models to enter the list, and monthly sales have a large increase in the chain, and there is a big return. In addition, the performance of Guangqi Honda Accord and Fit is equally eye-catching, especially Fit, while the first time in the list, monthly sales increased by more than 85%. The biggest winner of the self-owned brand is still Geely Automobile. All three self-owned brand models in the list are from Geely Automobile. This also makes Geely Automobile's sales in the first half of 2018 reach 766,630, making it the absolute leader of its own brand. It completed 49% of the annual sales target of 1.58 million units.

Data point of view:

1. The upswing momentum has become Santana’s “old and strong”

投诉,销量,轿车销量投诉量

"With Santana, I am not afraid to travel all over the world." I believe most of the friends after 70 and 80 will still remember this familiar slogan. In the 8th and 90s when there were shortages of various materials in the country, it was absolutely a thing to have a Santana. It has been 35 years since the first batch of assembly and production in Santana in 1983. In the past 35 years, Santana has become one of the most familiar and favorite models of the Chinese people, and it has been enduring. This point can be seen from the sales volume. Most of the Santana that everyone sees on the road is the new Santana model launched at the end of 2012. The monthly sales volume in the past year has also exceeded 10,000, and the highest reached 38,503. However, from the sales trend in the past year, the fluctuations are large, especially since the beginning of 2018, the sales volume has basically been below 30,000, and even in February, it has created the lowest sales point in the past year. In the same period, Santana’s complaints also increased. According to the statistics of the car network, most of the complaints about Santana are concentrated on the “transmission abnormal noise” and “engine abnormal noise”, but it is better for manufacturers to appeal to consumers. Pay attention to it and be able to respond positively, but the rate of withdrawal is still low. I hope that manufacturers can make persistent efforts. The good news is that Santana’s sales this month have shown an upward trend, only one step away from the 30,000 mark, and its complaints have also dropped significantly. Under the double-benefit blessing, the veteran who has fought in the domestic market for decades will be able to reproduce the glory of the past.

2, to defend the future of the Geely vision

投诉,销量,轿车销量投诉量

The recent performance of Geely Automobile is obvious to all. No matter in brand strength or product strength, there is a big breakthrough. The most direct manifestation is the rapid growth of sales volume. More importantly, Geely has now formed a good situation in which SUVs and cars go hand in hand. As an important member of the Geely Vision family, Geely's vision is remarkable. From the sales chart of the past year, the trend is clearer, basically the trend of falling back, and the monthly sales volume remains above 10,000. In January of this year, the monthly sales volume of the vista reached the highest point in the past year. The results of 20055 vehicles were also for the long-term, and even Geely Automobile opened a good start. However, the subsequent decline in sales for two consecutive months made people worry about the development of the prospect. Fortunately, from the perspective of the recent monthly complaints, it basically remained at a relatively low position, and its product quality reputation remained good. For the prospect of a decline in sales, we may wish to regard it as a self-precipitation of the prospect. As the competition in the domestic compact car market becomes increasingly fierce, the prospective competitors are not only more and more powerful. In this context, it is a smart practice to precipitate yourself, improve product strength, stabilize quality reputation, recharge your batteries and then hit high sales.

3, sales hit a new high in the history of the move into the rising channel

投诉,销量,轿车销量投诉量

It is a bit surprising that Beijing Hyundai Elantra’s landing on the list this month is the first time that Elantra has entered the TOP30 list. Elantra was once one of Beijing's modern sales models. Later, for various reasons, sales were once very low. With the launch of the new Elantra in March 2017, the situation seems to have changed. The sales volume in the first month of the listing exceeded 10,000 units. Unfortunately, due to the collective decline in the sales of Korean brands in 2017, the market performance of Elantra is not as good. Expected to be good, even in January and February of this year, sales fell below 1,000 vehicles. But then, Beijing Hyundai Elantra ushered in a turnaround, sales rose for four consecutive months, and sales in June reached 13,435, creating a monthly sales record for the model. What is even more commendable is that the monthly complaints of Yueyue have remained in single digits in the past year, and the stable performance of quality word of mouth is amazing. With the Korean brand, especially the sales of Beijing Hyundai in China, and the 2018 EQ's price reduction increase, the future sales performance of Elantra is more worth looking forward to.

4, the small car's counterattack fit wants to reproduce the glory

投诉,销量,轿车销量投诉量

As one of the sales of Guangqi Honda, Fit was once the first choice for many young people. With the continuous deepening of the domestic consumption structure, the small car market has shrunk year by year. Despite this, Fit is still at the forefront of the domestic small car sales list for a long time due to its younger appearance and large space. In particular, in January of this year, the mid-term redesigned Fit was officially launched, and the more sporty appearance and configuration upgrades attracted the attention of a large number of young consumers. Sales also showed an upward trend since February, and sales in June reached the highest point in sales in the past year. However, it should not be overlooked that the monthly complaints with relatively stable Fit have shown significant growth in recent months. According to the statistics of the car network, complaints about Fit are mainly concentrated on “engine noise” and “transmission jitter”, although manufacturers Consumer complaints are highly valued and positively replied, but at present, the rate of withdrawal is still low. As a man of the small car market, Fit wants to regain the glory of the past, not only to increase sales, but also to do more work on the level of quality and reputation, so that it will be more stable in the future.



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